Assistance and Remote Support

Receive assistance from our Hearing Center without leaving your home

Contact us via one of these apps and one of our experts will assist you in real time with:

  • Meeting your hearing needs
  • Adjusting and optimising your hearing aids
  • Queries and issues with use and settings
  • Assistance via video call
  • Assessing your hearing with a test

Download and install the app for your hearing aids on your smartphone

MyPhonak App

Remote Support allows you to comfortably connect with users to provide help and meet all their hearing needs. With the myPhonak app, you can adjust and optimise users’ hearing aids instantly.

Tap to Download

ReSound Smart 3DTM

With ReSound Assist Live you can conduct quick and convenient appointments via video call with your audioprosthetist. You can enjoy personalised attention from the comfort and safety of your home or wherever is most convenient for you: it’s as easy as answering a video call on your iPhone.

Tap to Download

Signia App

With the Signia app you can discreetly control volume and other settings while directly transmitting audio to your ears. All you need is your smartphone

Tap to Download

Oticon RemoteCare

Get follow-up consultations for your hearing aids and online assessment from the comfort of your home. Your audioprosthetist can adjust your hearing aids remotely to help you get the most out of them.

Tap to Download